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Moving FAQs

What is a Move Manager?
A move manager is someone who provides personalized relocation services by helping with the emotional and physical aspects of moving. A move manager assists clients by simplifying their surroundings while keeping what is most important. A move manager is there every step of the way to assist in the sorting and planning of the move.

Why do I/we need Move Management?
Move Management helps with the emotional and physical aspects of moving, making your transition easier for you. Move Management is not a luxury: It's an investment. Give yourself permission to hire a professional.

Who uses Move Management Services?

  • Older adults
  • Family members
  • Bank and trust officers
  • Geriatric Care Managers
  • Attorneys
  • Social service providers/social workers
  • Senior living communities
  • Physicians and allied health providers
  • Realtors
  • Staging professionals

What are the real benefits of using a NASMM member for Move Management services?

  • NASMM members have expertise in resources and approaches that save money, reduce stress and produce quality results.
  • Services are client-centered and personalized to meet their client's needs and promote their client's dignity and autonomy.
  • Members are reviewed for insurance and experience requirements prior to acceptance.
  • NASMM members participate in ongoing educational programs that reflect their commitment to professionalism and to working with older adults.
  • NASMM members adhere to a Code of Ethics and Standards of Practice, and NASMM offers both members and consumers the support of NASMM's Ethics Review Panel.

Families, particularly, should never doubt the power of an outside expert!

Why is Move Management needed now and not twenty years ago?
The numbers tell the story. The U.S. population aged 65 and over will jump nearly 80 percent when the Baby Boom generation retires (from 2010 to 2030). By 2030, the elderly will account for one-fifth of the total U.S. population. Did you also know that Americans age 85 and above comprise the fastest growing segment of the U.S. population?

Today, many families are geographically dispersed and adult children are often not able to help with the moving process due to distance, career and family obligations. For family members living far away, the barriers may be geographic. Many seniors have no surviving children, or increasingly, their children are older adults themselves. If illness or death precipitates the move, the family is likely already drained both emotionally and physically. They need help. Move Managers emerged to fill these gaps and to facilitate the transition for everyone involved.

Older adults making a transition have usually not moved in 30, 40 or 50 years and need to downsize considerably. The organizational and physical tasks associated with planning and implementing such a complex move can be overwhelming for the entire family. Seek the help of experienced, insured professionals and call a Move Manager.

How much do Move Management services cost?
It's difficult to calculate what a specific move might cost before our first consultation. Our commitment is to design a contract to meet your needs. We charge different rates for different levels of service. Most hourly rates of Move Managers are approximately $40 to $80 an hour.  We will always outline the cost of a job through a written estimate before you are required to submit payment.

I am interested in obtaining some help with a family member's move, but can do most of the work myself to save money. Can I still contact you to do just some of the work?
Most certainly! Move Managers offer a menu of services from which you can choose and you pay accordingly. The ultimate goal is to ease the stress of the move process for older adults and family members, not add to your concerns.

What makes a Move Manager different from just a moving company? They seem pretty similar to me ... are they?
Move Managers:

  • Provide a multi-faceted approach to the move process: from space planning in the beginning to post-move support and advocacy.
  • Minimize the chaos and stress associated with moving by addressing all aspects of the move process.
  • Create and execute a seamless action plan, customized to the client's wishes.

With the gentle and expert guidance of an experienced Move Manager, families can make the key decisions without the emotional and physical distress that can follow. As a result, they avoid the costly mistakes and remorse that often accompany such major lifestyle transitions.

Move Managers do so much more than simply sort, settle and move boxes; with loads of energy, enthusiasm and experience, Move Managers take the worry (and work!) out of the move process. The client's job is to simply enjoy his or her new living arrangement.

What questions should I ask when deciding to contract with a Move Manager?

  • How long have you been providing Move Management services?
  • Have you participated in any formal training programs?
  • Are you fully insured for liability and workers' compensation?
  • How do you charge? (Fees should be provided in writing prior to providing services).
  • Will you provide a written contract?
  • Can you provide references?
  • Are you a member of the National Association of Senior Move Managers® (NASMM)?

NASMM members are reviewed for insurance and experience requirements prior to acceptance. Ongoing educational programs reflect the NASMM commitment to professionalism and to working with older adults. NASMM has developed a Code of Ethics and Standards of Practice for all members.

Once you are in your new home, what is left to do?
Nothing, except relax and enjoy your new home! When we leave after the “unpack” day, your bed will be made, your dishes will be put away and all of your belongings will have a home in your new home. We will even take all of the packing materials with us.

I’m not ready or able to move, but would like help de-cluttering and organizing my home?

Can you help me?
Absolutely! Moving may not be the best decision for you or your aging family member right now — due to personal choice, financial considerations, etc. But you still desire a change. Later in life, or at any age, our homes often become cluttered with our "stuff." Our homes don't work as well for us as they did a few years ago, or maybe decades ago. Most of us are overwhelmed by the daunting prospect of de-cluttering, organizing, and discarding. We may need a lot of help, or just a little encouragement and assistance.

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